Privacy Policy

AirPLAi Sports Inc. ("AirPLAi," "we," "us," or "our") is based in Seattle, Washington. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use airplaisports.com, PLAi Ground, PLAi Maker, PLAi Chat, our mobile applications, APIs, and related services (collectively, the "Services").

This Policy applies to visitors, account holders, customers, organization administrators, athletes, coaches, parents, and other people whose information is processed through the Services. A separate written agreement with an organization may provide additional or different terms for that organization.

We use personal information to:

• Provide, operate, maintain, and improve the Services, including video processing, statistics, highlights, search, and account administration.
• Authenticate users, manage organization access, respond to requests, send transactional communications, and deliver customer support.
• Measure product performance, understand feature use, troubleshoot issues, detect fraud and abuse, and protect the Services.
• Comply with law, enforce our agreements, establish or defend legal claims, and complete a corporate transaction.
• Communicate about service updates or marketing where permitted by law. You can opt out of marketing messages using the unsubscribe instructions in the message.

We may use uploaded video, images, audio, annotations, prompts, searches, feedback, usage information, and data derived from those materials to develop, train, test, evaluate, and improve our machine learning models, artificial intelligence systems, analytics, and related products. This includes computer vision, player tracking, action recognition, sports analytics, and natural-language capabilities.

We may pseudonymize or de-identify usage information where reasonably practicable and combine it with information from other users. Video and participant data cannot always be made anonymous. We do not use customer content in public advertising or marketing without separate permission. If a written agreement with your organization limits model-training use, that agreement controls.

We do not sell personal information or share it for cross-context behavioral advertising.

Organizations that upload or manage footage and participant information are responsible for obtaining the permissions, notices, and consents required to record, upload, process, share, and, where applicable, permit our model-improvement uses of that information. This includes permissions for athletes and other participants who are not registered users of the Services.

When we process customer content solely to provide the Services for an organization, that organization generally controls the content and participant data. We may direct a privacy request about that data to the organization. We act independently when we process data for our own purposes, such as security, platform analytics, and the model-improvement uses described above.

The Services are not intended for independently operated accounts by children under 13. Users who are under the age of majority may use the Services only with the authorization of a parent, guardian, school, team, league, or other responsible organization.

Youth athletes may appear in content submitted by an authorized organization or adult. The uploader must have the permissions required for that use. We may request confirmation of authorization, limit access, remove content, or suspend an account where we believe the required permissions are absent. A parent or guardian may contact us about a child's information at info@airplaisports.com.

We retain information for as long as reasonably necessary to provide the Services, meet our legal obligations, resolve disputes, enforce agreements, and protect the Services. Security, abuse-prevention, and audit logs may be retained for up to 12 months, and longer if needed for an active investigation or legal obligation.

Account deletion requests remove the account profile and eligible content from our active systems, subject to verification and applicable exceptions. Content already published to a league or organization, submission history, records another organization is entitled to keep, backups, operational logs, de-identified or aggregated information, and trained model parameters may be retained where necessary or permitted by law. Deleting source content does not necessarily remove its historical influence from a model already trained.

Subject to applicable law, you may request access to, correction of, deletion of, or a copy of personal information we hold about you. You may also ask questions about the handling of participant data. Send requests to info@airplaisports.com. We may ask for information to verify your identity and authority to make the request.

California residents may have rights to know, correct, delete, and opt out of the sale or sharing of personal information. We do not sell or share personal information as described in Section 05. Residents of other states, the European Economic Area, and the United Kingdom may have additional rights under applicable law.

Most browsers let you remove or block cookies and local storage. Some product features may not function correctly if you do so. You can unsubscribe from marketing emails at any time using the link in the email.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

AirPLAi and its service providers may process information in the United States and other countries where they operate. Those countries may have data-protection laws that differ from the laws where you live.

We may update this Privacy Policy as our Services, legal requirements, or practices change. We will post the revised Policy with a new effective date and provide additional notice where required by law.

Questions, privacy requests, and concerns may be sent to info@airplaisports.com.